Get help
Find step-by-step videos or call our support team, who assists you via screen sharing.
Whether you have questions about using the system or need help fixing an error, our technical team is here to guide you.
Watch Tutorial Videos
Need help using SAGRO Time?
Most answers can be found in our short and clear tutorial videos.
Get Help from Bent Bedrift
Our AI chatbot, Bent Bedrift, is available 24/7.
It provides step-by-step guides, quick answers, and fast assistance whenever you need it. Currently only speaks Danish, but we are working on it!
Contact Support
Still need help? Fill out our form or contact support at:
+45 7660 2222
Our team is ready to assist you.
Frequently Asked Questions
Find answers to the most common questions from our customers.
Why is time tracking necessary?
It is required by law that all workplaces must register working hours for all employees.
There are very few exceptions – and agriculture is not one of them. You are not exempt just because you are a manager, or because an employee only works 2 hours per week. You are also not exempt if your employees are on a fixed monthly salary.
Where can I get help?
You can find short and clear video guides that show you how to use SAGRO Time.
You will also find the phone number for our support team on the Help page at sagrotime.dk: +45 7660 2222
Is there a binding period?
No, you can cancel your subscription at the end of the month in which you give notice.
Your account will be closed immediately once we receive your cancellation.
Remember to download your time records from SAGRO Time before your account is closed.
How do I get started?
Simply fill out the order form, and we will create your account.
Once it is set up, you will receive a welcome email confirming your order and guiding you through the first steps so you can get started quickly and easily.
How long must I keep time records?
You are required by danish law to keep documentation for 5 years after the end of the period that forms the basis of the maximum weekly working hours – usually 4 months.
This means most employers need to store time records for 5 years and 4 months.
If an employee leaves, simply deactivate them in SAGRO Time and keep the records without paying for an active subscription.
What does it cost to call support?
Support is included in your subscription.
At SAGRO Time, we believe it is important that you always have access to help.
We designed our system to be simple and user-friendly, but if you still need assistance, support is always free of charge.
Still have questions?
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Contact our support team
Our support team are ready to help you. You can reach them on +45 7660 2222 or by filling oth below contact form: